A virtual private network (VPN) protects your identity and information on the internet. VPN services leverage different kinds of protocols to encrypt and transport your information securely. These services are cost-effective and at the same time provide the same level of security offered by private networks. Your data is not safe while browsing the internet using public Wi-Fi hotspots. Plus, many internet service providers analyze details from your online surfing for marketing purposes. Also, social networking channels such as Facebook and search engines like Google store info on your online surfing behaviors indefinitely. You can utilize a VPN service to protect your identity and data on public Wi-Fi hotspots as well as from internet service providers, social networks, search engines, and hackers.
Disaster recovery and security are two key aspects that need to be considered by SaaS consumers when evaluating potential providers.
Many SaaS providers do not have a disaster recovery site. Therefore, ask the following queries to your shortlisted providers: How do you test your disaster recovery procedures? What is your recovery time? How often do you test? Do you have dispersed infrastructure; are your chief site and your disaster recovery site placed in different geographical locations?
You need to be aware that many SaaS providers do not use enterprise-grade infrastructure to install SaaS apps. Many solutions have multiple providers. For example, there may be a firewall provider, an Internet provider, and a few others too in the mix. If an issue rears up, there is a lot of finger-pointing. This problem is common with on-premise IT systems. The solution is to reduce the number of vendors so that there is accountability to ensure they take responsibility about performance.
Ask the potential SaaS providers the following queries about security: Is your company SAS70 compliant? What security measures are used at your data centers? What security audits and guidelines does your firm follow? Who manages access and identity management, web application firewalls, log file management, and network connectivity?
Needless to say, take your time to research carefully and get the answers to the above queries before you invest in a suitable SaaS product.